This was the worst experience ever! They don't care about the customers at all. They are lying and changing facts. Awful company!!!
SERKAN
05-31-2023
10 / 10
Thanks :)
Onur
05-19-2023
10 / 10
Best company of Barcelona
DANIEL ALAN
05-11-2023
10 / 10
La atención y cascos limpios
JEREMY
05-10-2023
10 / 10
Personnels agréable et sérieux. Je conseille JOTA CAFE.
Mario
05-10-2023
10 / 10
All great, except that helmets they are providing are half open and are not good for stronger motocycles if you want to feel the speed somewhere on the highway. In that case you will need your own. Everything else really great!
Sergey
05-03-2023
10 / 10
I got Yamaha Faser 600 instead of Honda CB 500 F. Faser was in normal condition, but without side stand (only central stand). It was very unconvenient. Also I took 2 helmets in normal state. Service of Jota Cafe was good.
Miquel
05-03-2023
10 / 10
Muy bien.
Othmane
04-05-2023
10 / 10
Good
Tania
02-08-2023
10 / 10
De 10
Fatima
01-18-2023
10 / 10
Todo perfecto
Randolf
10-12-2022
10 / 10
reliable and very friendly rental company, I can fully recommend their services
Jean
09-28-2022
8 / 10
The reception was very nice and efficient. There was some doubt if the lock was included but quickly we sorted that out and was no point. I certainly will come back to rent a motorcycle.
Yuniel
09-28-2022
10 / 10
Estupendo el estado de la Honda CB500F y mejor aún el trato del personal, totalmente recomendable JotaCafe.
Rhodri
08-31-2022
10 / 10
Great location, good range of bikes, good rep.
noemi
08-04-2022
10 / 10
Facil y eficaz
Giulio
07-05-2022
10 / 10
Trato excelente, el chico y la chica con los quienes hemos tratado las dos veces (en una sola semana) que hemos alquilado una motocicleta en Barcelona, nos trataron super bien, las motos han ido estupendamente y también en el servicio de recogida y devolución los dos fueron super puntuales y disponibles. Muy recomendables (comparados a otras compañías parecidas en Barcelona, con muchas de las cuales hemos tenido males experiencias) y óptimos precios.....repetiremos 100%!!
alessandro
06-18-2022
10 / 10
.
Omar
06-01-2022
10 / 10
Todo perfecto
Marius
06-01-2022
2 / 10
I did not get the Cafe Racer, but a modern version of the bike. I specifically wanted to rent a cafe racer and was therefore very disappointed. Furthermore, this is a breach of contract because it says that they can give me a better bike if there are any cases of force mayeure. They just rented the bike twice and then gave me one of lower value, which is a breach of contract. Additionally, they did not offer helmets in our size although we have been asked about the helmet sizes we wanted during the booking process. The lady then promised to check for the correct helmets and then get back to me through Whatsapp but I never heard of her again.
Fabien
05-19-2022
10 / 10
En revanche toujours pas remboursé de la caution au bout de 9 jours !!!
KONSTANTINOS
04-27-2022
10 / 10
I DIDNT GET THE Honda SH125i ABS , BUT A SIMILAR SYM SCOOTER . BUT AFTERTHIS EVERTHING WAS OK , WITHOUT ANY PROBLEM .
Cedric
04-17-2022
10 / 10
Excellent service for the best price you can find in Barcelona
Philip
03-21-2022
10 / 10
I intially paid for a Honda CB250 which in itself was one of the cheapest motorcycles I could find for the duration of my rental. I was delayed at the time of the start to my reservation and in response to this, Jota Cafe upgraded me to a Kawasaki ER5 completely free of charge which was a lovely surprise, as I didn't even ask for it, they just wanted to provide a great service.
They were communicative and helpful when I had any questions about the bike and how to run it.
The only thing I would comment on for improvement is the time taken for my deposit to be refunded, as this took much longer than the stated 10 days. Sometimes communication was a bit uncertain but in the end I got the full deposit back without too much hassle.
Overall, I would definitely use them again if I was looking to hire a bike in Barcelona.
Jan Oddvar
03-16-2022
10 / 10
Jota cafe har bra service og syklene er i god teknisk stand
Giampiero
02-09-2022
10 / 10
Gestione perfetta, dalla consegna della moto al servizio clienti. Molto disponibili e gentili.
Giampiero
02-09-2022
10 / 10
Gestione perfetta, dalla consegna della moto al servizio clienti. Molto disponibili e gentili.
Dalucas
10-27-2021
6 / 10
ok
Karl Thomas
09-29-2021
10 / 10
Buen servicio y buena moto!!
Borys
09-24-2021
10 / 10
Your doing great job!
Christian
09-02-2021
6 / 10
Jota Cafe Motorcycle Rental ist zunächst ok. Aber unser Zweithelm hatte ein abgerissenes Schutzvisier. Das war natürlich auf unseren Touren etwas nervig. Schließlich hatte ich ein Motorrad gemietet und keinen Roller mit eher niedriger Maximalgeschwindigkeit. Was ich allerdings kritisch finde, ist das ich sie darauf ansprach, aber mir nicht wirklich Verständnis entgegenkam. Ich denke, das man sich beim Leihen von Fahrzeugen hundertprozentig auf Technik und Material verlassen können muss. Und außerdem ist jetzt eine Woche vergangen und ich habe die Kaution noch nicht zurückerstattet bekommen. Ich hatte bei der Auswahl der Buchungsplattform - in diesem Fall Rentalmotorbike - ganz besonders in den Kritiken auf Bewertungsportalen darauf geachtet, das geschrieben wurde, das man sich bei Rentalmotorbike darauf verlassen kann, das die Rücküberweisung sehr zeitnah geschieht. So bin jetzt ein wenig überrascht. Bitte würden Sie eine zeitnahe Rücküberweisung veranlassen.
Pepe
08-24-2021
10 / 10
muy buena
Raffael
08-13-2021
10 / 10
I can only recommend Jota Cafe Motorcycle Rental and would definitively rent a motorcycle again!
Dominique
08-11-2021
2 / 10
Scooter abîmé très sale pas de casque je ne l'ai pas pris
Charline
08-11-2021
10 / 10
Tout c'est très bien passé. Malgré nos difficultés en anglais et en espagnol, Léo a fait le nécessaire pour nous aider à comprendre. Nous avons loué le scooter 10j et nous n'avons rencontré aucun problème.
Seul chose que nous n'avons pas compris, nous avons versé une caution de 200€ qui nous a été restitué mais pas dans son intégralité. Et nous n'avons aucune idée à quoi correspond le montant retenu. (Quelques euros).
Charline
08-11-2021
10 / 10
Tout c'est très bien passé. Malgré nos difficultés en anglais et en espagnol, Léo a fait le nécessaire pour nous aider à comprendre. Nous avons loué le scooter 10j et nous n'avons rencontré aucun problème.
Seul chose que nous n'avons pas compris, nous avons versé une caution de 200€ qui nous a été restitué mais pas dans son intégralité ???? Et nous n'avons aucune idée à quoi correspond le montant retenu. (Quelques euros).
Alain
07-27-2021
4 / 10
Management of the commercial transactions and contract documentation is poor
Arthur
07-24-2021
10 / 10
Très bonne expérience, équipe et matériel au top.
Samuel Angel
07-12-2021
10 / 10
Tuve que adelantar la devolución de la moto y no pusieron problemas a pesar de ser domingo. Nos comunicamos mediante WhatsApp y estuvieron disponibles en cualquier momento para la recogida y devolución. Gran servicio.
Álvaro
07-06-2021
10 / 10
El personal que me atendió muy correctos y amables.
Virgil
06-25-2021
10 / 10
Everything it was ok and Leo was very nice amd kind.
Pavel
06-16-2021
10 / 10
Good service. Staff was friendly, helpful and shared the necessary information.
It's also great that staff is speaking English. It's not so common in the city.
Kilian
06-15-2021
10 / 10
Seriedad y calidad humana. Lo dicho, cuando me haga falta volveré a contar con ellos
Stefanie
06-13-2021
10 / 10
Top. Alles läuft unkompliziert und digital ab. Service ist super.
Daniel
06-11-2021
10 / 10
Servicio impeacable, atento y rápido al teléfono, resolviendo mis dudas al momento.
Roberto
06-07-2021
10 / 10
Todo fue perfecto, rápido y ágil, no hubo ningún problema. El servicio que tiene es impecable! La moto funciona perfectamente, ninguna queja. Repetiré seguro!!
Guillaume
05-20-2021
10 / 10
Perfect , i come again
Anthony
05-19-2021
10 / 10
Parfait
Fernando
04-13-2021
10 / 10
Buen servicio, amable y veloz.
Javier
03-09-2021
8 / 10
Buen trato y buen estado de las motos
Nikita
03-08-2021
10 / 10
The experience was absolutely great!! The owner was very attentive, kind and easy-going. The bike was great as well, we had a lot of fun with my girlfriend!
Sebastian
11-04-2020
10 / 10
Perfekt
Sergio
10-30-2020
10 / 10
Un servicio increíble !!!! Moto de gran calidad nueva !! Chico amable y profesional !! Para mi la mejor empresa de alquiler de motos
Florencia
10-14-2020
10 / 10
Amable y resolutivi
José Carlos
10-07-2020
10 / 10
El servicio fue perfecto, atento, puntual y agradable.
Josh se portó muy bien con nosotros y volvería a repetir sin duda.
Animo a todo el mundo a que alquile a este compañía porque no se arrepentirá.
Gracias por todo!!!
Maximilian
09-10-2020
10 / 10
Josh was very helpful throughout the week. Even when the motorbike broke down he came to help us and replaced it with an upgraded version, I'd highly recommend the service.
Harpreet singh
08-24-2020
2 / 10
Una estafa la chica quien me entrego el moto mendicho que ven alas 14.50 y llegue 10 minutos antes y me cobraron 25 euro de mas por llevar moto alas 14.50 aparte me cobraron 5 euro de gasolina ya sabian que cuando recogido moto deposito estaba medio lleno y deje mas lleno que encuentrado en final buen moto pero en ahora de devolver fianca han venido de todos lados para quitar me maximo
Josefa
08-02-2020
2 / 10
Pitjor impossible.
miquel
07-13-2020
8 / 10
muy contento por eso con el trato recibido y la atención que se me ha brindado. repetiría.
Toana
07-09-2020
10 / 10
I got really good service and communication. Even when I had problems, it was solved so quick. Want to thank Jota Cafe for making my visit easier with the bike.
Víctor
06-29-2020
6 / 10
.
Sandro
03-29-2020
10 / 10
Muy profesionales.
Philip
02-26-2020
10 / 10
Flexible and nice owner, historical bikes with flair
Gleb
02-20-2020
10 / 10
The best rental company I've ever dealt with. The service was perfect, the motorbike ran smoothly and looked amazing. I definetly recommend, unforgettable experience.
Marks
02-19-2020
10 / 10
It was amazing experience, I don’t now streets of Barcelona, and I was planning to ride in the city but he advise me couple locations where I can ride. And it was awesome from his side , because it is much better then riding in the city, there are such wonderful places around Barcelona. This is what You have to try when You will stay in Barcelona. Take one of this awesome motorcycles and explore Barcelona!!!!!!!!
Marcos
02-19-2020
10 / 10
Empresa sería con motos buenas y bonitas.
Martí
02-12-2020
10 / 10
Muy amables y flexibles!
Erkan
02-10-2020
10 / 10
Good service and nice people, high recommended
Gerard
02-10-2020
8 / 10
Muy amables y atentos con todo,.
Saga
01-10-2020
10 / 10
Recomiendo Jota Café al 100%. Excelente servicio! La verdad superó mis expectativas. Josh estuvo disponible en todo momento para resolver mis dudas, fue muy flexible con cambios de horario que tuve que pedirle para la entrega y devolución de las motos y además súper amable siempre. Me facilitó mucho todo el proceso de alquiler, además las motos estaban geniales! Gracias Jota Café!
Federico
01-07-2020
10 / 10
A pesar del accidente que tuvimos con la moto se comportaron perfectamente con nosotros, nos asistieron, nos fueron a buscar al lugar del accidente y nos devolvieron el dinero inmediatamente
SIOBHAN BAILIE
12-28-2019
10 / 10
The 4-day tour from Barcelona was not quite as described on the RentalMotorbike website - it was four seperate day trips leaving from Barcelona each day. As a fairly new category A license holder from the UK, I was pretty daunted about dealing with the heavy city traffic each day for 4 days.
Hassan
12-27-2019
10 / 10
I met with Josh from Jota Cafe Motorcycle Rental and rented a CB 750 for ~14 days from Barcelona. Josh was very pleasant to deal with. The motorcycle was in perfect condition! New tires and the sprockets, chain were new along with a new paint finish. Josh kindly went over European driving laws and things to watch for. He diligently went over the term of conditions, insurance and offered 24/7 help. I highly recommend Josh, very ethical and a man of high integrity.
Narcis
12-02-2019
6 / 10
Por lo que se refiere a la Atencion al cliente son bastante buenos; pero hay una seríe de cosas a destacar:.. la primera es el estado de la moto... No tiene frenos...y por mucho que me digan que es una "cafferacer original" no significa que los elementos de una cafferacer tengan que estar hechos polvo, por que los frenos de zapata en verdad no frenan menos que unos de disco monopiston... luego es
Andraz
11-08-2019
10 / 10
Good price, friendly people!
Valentin
10-10-2019
10 / 10
Super. Muy profesionales.
Angel
10-10-2019
10 / 10
Los empleados me atendieron muy bien, me explicaron todo a la perfección y el trato fue genial, para repetir sin dudarlo.
Lars
10-08-2019
10 / 10
Good service
Carlos E
10-07-2019
6 / 10
El servicio fue excelente, pero te retienen un deposito de $200 y luego al momento de devolverlo no lo devuelven completo, me comunique con ellos y me dijeron que era por un tema de la tarjeta de credito, pero no estoy de acuerdo con eso, el dinero deberia ser devuelto en su totalidad.
FEYNEROL
08-26-2019
10 / 10
After some problems with my initial rental, Jota cafe found very good solutions for us. A real good cusomer service ! If i return in Barcelona, i will rent jota cafe motorbike because i think problems can happen but the most important is to find the solutions ! Congrat for that...
andrea
08-19-2019
4 / 10
Alla consegna la moto che avevo prenotato non funzionava.mi hanno consegnato una moto di categoria inferiore per 1 giorno. Il giorno successivo mi hanno consegnato la moto che avevo prenotato ma dopo poco la moto non ha più funzionato e sono rimasto a piedi e ho dovuto prendere i mezzi pubblici. Mi hanno sostituito nel tardi pomeriggio la moto con una Di categoria superiore che ha funzionato benis
Moritz
08-11-2019
10 / 10
One of the borrowed motorcycles had a defect but everything was done to make it possible for us to continue the journey what has also worked . the employee who cared for us was very nice and helpful
Fernando
08-06-2019
10 / 10
Puntual y accesible, todo perfecto, lo recomiendo!!
franck
08-06-2019
10 / 10
le locataire est super sympa . pour les francais demandez josh il fera tout son possible pour vous satisfaire dans la mesure du possible . prix tres raisonnable
satisfait du service de A à Z
Sam
07-25-2019
10 / 10
Very good service. My contact handled everything perfect and the motorcycle was good.
David
07-09-2019
10 / 10
Tanto Josh como Jose son muy profesionales. Sin duda alguna, si vuelvo a reservar moto en Barcelona, será con ellos.
Joshua
05-15-2019
10 / 10
Very friendly and competent staff
Kevin
04-01-2019
10 / 10
The service was outstanding. Josh was a geniunely friendly guy and truly cared about the experience of the customer. He went above and beyond to make sure we had a good time.
James
03-06-2019
10 / 10
The service from this location was more than perfect. Being from the UK and my first time in Barcelona they made everything so easy from picking and dropping off the bike. Communication is easy can contact them at anytime. Would definitely recommend. Looking to return in the summer just to try out other bikes they have.
This was the worst experience ever! They don't care about the customers at all. They are lying and changing facts. Awful company!!!
SERKAN (05-31-2023)
Yamaha X Max 400 (2 days)
Thanks :)
Aleksandar (05-24-2023)
Peugeot Tweet 125 (3 days)
Fuel story best motors
Mario (05-10-2023)
Honda CB 500 F (1 days)
All great, except that helmets they are providing are half open and are not good for stronger motocycles if you want to feel the speed somewhere on the highway. In that case you will need your own. Everything else really great!
Sergey (05-03-2023)
Honda CB 500 F (1 days)
I got Yamaha Faser 600 instead of Honda CB 500 F. Faser was in normal condition, but without side stand (only central stand). It was very unconvenient. Also I took 2 helmets in normal state. Service of Jota Cafe was good.
Jermain (03-01-2023)
Piaggio MP3 500 (2 days)
The service was great!! helpful with everything to
Make it easy for the customers
Talita Daniely (01-10-2023)
Benelli Leoncino 250 (1 days)
The people of the rental company was very kind and helpful. No complaint about the service, only the motorcycle because the right mirror was different from the other one, and that made the ride a bit uncomfortable.
Juris (12-07-2022)
BMW G 650 GS (6 days)
Perfect. The bike was less or more old one, but good maintained and in perfect condition. Finding a rental office was easy and contacting with the personal was good and quick. I would recommend the service to everyone.
Georgy (11-22-2022)
Royal Enfield Himalayan 411 (2 days)
Nice and easy
ruben (11-09-2022)
SYM Symphony SR 125 (4 days)
easy, fast, good, supernice , I will do it again on my next visit!
