The motorcycle was in a bad condition and sometimes outright dangerous. Got stranded during my trip. The company was not particularly helpful with conflict resolution, I was hold liable for the defective motorcycle and were protecting their interests only. Upon return of the vehicle the rental company tried to withhold a part of the deposit to "share repair costs", which I later learned, were outrageously overpriced.
Koos
05-19-2022
10 / 10
Very good service/ nice en good motorbikes/ sympathetic owner
Good location to rent a motorbike!! Can recommend this to anyone
Andreas
03-15-2020
10 / 10
Sehr nette Betreuung. Miete war ungeführt, aber Vermieter hat sich per Whatsapp immer wieder gemeldet und Tips gegeben.
Mauro
01-16-2020
2 / 10
It was not possible to leave the deposit with the credit card but only cash. The bikes had old and worn tires, we risked falling many times. Two of the bikes were old and had many kilometers, one motorcycle had the clutch worn and it was necessary to change it during the tour, a motorcycle did not start every morning due to the low battery and the broken voltage regulator, to repair the two bikes we are stayed 2 days with serious discomfort.
Charles
03-14-2017
2 / 10
He overcharged for the bike and was over an hour late for collection. Not a good experience.
Excelent Rental company! I will use their service again!
Pierre-Marie
04-01-2019
6 / 10
Service was very friendly and timely but the jacket I was given was not the right size even though I told them in advance the size , the jacket was a ruin too
The bike was safely rideable but the tire were old , mismatched and cracked , the suspension was creaking loudly , the top case was loose on it’s bracket . The satnav did not work properly. The jacket I was given was way too large for me even if I mentioned my size before . There was no way to have another .
Roger
11-06-2018
10 / 10
Un gran servicio. Alquilamos la moto en Marrakech aunque nos la trajeron desde Agadir. El personal de Alibaba muy profesionales, la moto en perfecto estado y con una atención perfecta en todo momento. Sin lugar a duda recomendaremos este servicio y lo utilizaremos en próximas ocasiones.
Absolutely fantastic service! Able to provide an excellent motorcycle to suit my needs. Clear instructions and documentation easy to hand back and a genuinely nice guy to do business with. Will definitely plan another trip like this and use his services and bikes
Akos (06-10-2022)
Yamaha XT 660 R (9 days)
The motorcycle was in a bad condition and sometimes outright dangerous. Got stranded during my trip. The company was not particularly helpful with conflict resolution, I was hold liable for the defective motorcycle and were protecting their interests only. Upon return of the vehicle the rental company tried to withhold a part of the deposit to "share repair costs", which I later learned, were outrageously overpriced.
Koos (05-19-2022)
Honda 650 Transalp (7 days)
Very good service/ nice en good motorbikes/ sympathetic owner
Good location to rent a motorbike!! Can recommend this to anyone
Vlado Wulf (04-21-2022)
Honda XR 250 Tornado (10 days)
Is friendly, helpful, professional and reliable. Back again and again!
Mauro (01-16-2020)
Yamaha Tenere XTZ 660 (6 days)
It was not possible to leave the deposit with the credit card but only cash. The bikes had old and worn tires, we risked falling many times. Two of the bikes were old and had many kilometers, one motorcycle had the clutch worn and it was necessary to change it during the tour, a motorcycle did not start every morning due to the low battery and the broken voltage regulator, to repair the two bikes we are stayed 2 days with serious discomfort.
pietro (01-07-2020)
Honda XR 250 Tornado (10 days)
Nel pagamento con carta di credito ha applicato un cambio peggiorativo facendomi pagare 61,58 euro in più!
Werner (12-03-2019)
Yamaha Tenere XTZ 660 (10 days)
Das Bike war technisch desolat und musste dann auch abtransportiert werden . Dürfte aus Sicherheitsgründen überhaupt nich verliehen werden.
Rücktransportkosten sowei rückreisekosten mussten selber getragen werden.
Auch war kein Ersatzbike zur Verfügung.
Also 10 Tage bezahlt und nur 7 Tage gefahren...
Schlechter gehts nicht.
philip (11-20-2019)
Honda XR 250 Tornado (5 days)
bike was poorly maintained if at all!
no rear light
weak front brake
seat fell off (not bolted on)
worst head races I have come across
fuel cap lock failed causing me to force cap off destroying it in process.
hit and miss indicators
chain worn out
I am a qualified bike mechanic so not making this up.
check bike over before you leave their premises and agree on faults
Nice guys thou
Richard (10-14-2019)
Honda XR 250 Tornado (8 days)
Farouq was very proffessional and offered a good service even though the wheel bearing failed.
Youssef (05-07-2019)
Honda XR 250 Tornado (7 days)
Good and friendly service, , but the bikes conditions could have been better.
Remko (03-13-2019)
Honda XR 250 Tornado (3 days)
They were very kind and helpful. Nice guys, would not hesitate to rent again from them.
ian (06-11-2018)
Yamaha Tenere 660 XTZ (8 days)
Helpful shop. Bike was clean and ready. Very near to Marrakech centre. Offered a parking place when visiting, washed the bike one day! Looked after helmets on a visit. Would use a again.
Peter (03-21-2018)
Yamaha Tenere 660 XTZ (9 days)
All went smoothly, good service, good communications. I had a fantastic trip in Morocco.
niels (08-07-2017)
Yamaha Tenere 660 XTZ (5 days)
Ali is fantastic, the right man for the job.
Paolo (05-03-2017)
Yamaha Tenere 660 XTZ (8 days)
They did not respond to e-mails. They answered quite late. Motorbike was ok
